Refund & Cancellation Policy
Last updated: 2026-08-22
Aviora currently charges nothing and subscriptions are not open for purchase, so there is nothing to refund today.
What follows is the policy that will apply if paid features are introduced. It is written now so the terms are known before anyone is asked to pay.
1. 30-day money-back guarantee
If Aviora is not right for you, contact us within 30 days of your first payment and we will refund it in full. You do not need to give a reason.
2. How to request one
Email decipherkul@gmail.com from — or quoting — the address you checked out with. We normally process requests within two business days.
Refunds are issued to your original payment method. How quickly it appears depends on your bank or card issuer, typically 5–10 business days.
3. Cancelling
You can cancel at any time under Me → Subscription.
Cancelling does not cut you off immediately — you keep access for the rest of the period you have already paid for, and it simply does not renew after that.
Your health records stay on your own device after cancellation. Nothing is deleted.
4. Renewals
The 30-day guarantee applies to your first subscription payment. Later automatic renewals are not automatically covered — but if you meant to cancel and get in touch shortly after a renewal, we will normally sort it out. Just ask.
5. Contact
Aviora, operated by Quan Gu · decipherkul@gmail.com